Cancellation Policy

We understand that circumstances can change, and we aim to be as flexible as possible with our cancellation policy. Please review the following guidelines for cancellations and refunds:

 

Injury-Related Cancellations:

If a participant is unable to attend a program due to an injury, we will gladly provide a full refund. To process this refund, a doctor’s note verifying the injury and its impact on participation is required. Once received, we will process your refund promptly.

• Non-Refundable Registrations:
  In some cases, certain program registrations may be non-refundable. This applies especially to programs with limited spots, where a cancellation would prevent another athlete from participating. 
  
  
• Processing Timeline:
  Refunds, when applicable, will be processed within 10 business days of receiving the necessary documentation.
  
  
• How to Request a Refund:
  To request a refund, please contact us at info@steelpointeathletics.com with your registration details and any required documentation.

 

We are committed to ensuring clarity and fairness in our policies, and we appreciate your understanding in these instances. If you have any questions, please don't hesitate to reach out.